Sales Training

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Achievement … It’s all about ME!

by Mike Phillips

Share the post “Achievement … It’s all about ME!”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailThere are so many ways that I could start this and let me start by saying, great news… achievement is all about YOU!  However, that is not where I am headed with this one.  It’s not a self serving, self righteous statement that it is all about [...]

10 Traits of Successful Salespeople

by Mike Phillips

Share the post “10 Traits of Successful Salespeople”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailIf you’ve made the plunge and you have drive, desire and tenacity paired with a charming smile and armor like thick skin, then you have a good foundation to be a professional sales consultant.  While not everyone is cut out to make it as a salesperson, there are [...]

TO RETAIN – TRAIN, RE-TRAIN, CONNECT!

by Mike Phillips

Share the post “TO RETAIN – TRAIN, RE-TRAIN, CONNECT!”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailEmployee retention is a huge key for any successful business.  I’m not just talking about okay or average employee retention; quality long term employee retention is a HUGE factor and is the real key.  One amazing fact is that while money is and will always be a [...]

Performance trumps product – EVERY TIME!

by Mike Phillips

Share the post “Performance trumps product – EVERY TIME!”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailThis week I’ll be speaking from the “guest studio” on why our performance and our attitude, trumps pure product – EVERY TIME! What I mean, in short, customer experience, the way we treat people, the way we respond and our overall performance will absolutely overcome the mechanics [...]

Just BREAK it!

by Mike Phillips

Share the post “Just BREAK it!”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailThis episode is designed after a sales training technique called… go figure, the BREAK Method. BREAK is not something you physically do, it is not physically painful and is non-labor intensive. It’s only an acronym for Bypass, Restate, Expand, Ask, Keep. Whether it is to further your sales, improve on [...]

Saluto, The Greeting – First 10 Seconds

by Mike Phillips

Share the post “Saluto, The Greeting – First 10 Seconds”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailWelcome to your first day as a professional sales consultant, I don’t mean like your first, first day… I mean your first real live day on your own.  You have the desk, some business cards, shirt and tie… check.  The business you work for has given [...]

PACE and INSTENSITY!

by Mike Phillips

Share the post “PACE and INSTENSITY!”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailThis week we jump into getting your attitude into action and performing all of your actions with energy, enthusiasm, passion – PACE and INTENSITY! Listen to internet radio with Lead The Team on Blog Talk Radio Your email: 

Follow up… up… up!

by Mike Phillips

Share the post “Follow up… up… up!”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailWhile this may seem a little bit silly or archaic, I am a firm believer, that in a sales environment, YOU must be brilliant at the basics, I mean really, really, brilliant at the basics.  When I am saying that, one of the most basic and under-used skills of [...]

The Buying Process

by Mike Phillips

Share the post “The Buying Process”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailOriginal Concept Copyright © August 2009 by Mike Phillips and Joe McCloskey Jr. This is a great set of “rules” to consider in conjunction with whatever your selling process may be, you need to understand that buyers have a set of questions that they ask themselves when making a purchase, [...]

Reasonable is the new unacceptable…

by Mike Phillips

Share the post “Reasonable is the new unacceptable…”FacebookTwitterGoogle+PinterestLinkedInStumbleUponE-mailSo, I had an interesting thing happen to me the other day.  Remember that I am in sales at an auto dealership.  I had a gentleman call me and request a price for a vehicle that we had on sale on eBay.  SURPRISE!!  That’s not the crazy part.  [...]