Posts tagged with ‘Business Management’

91100 of 108 items

Happy Employees Creates Happy Customers

by Mike Phillips

    A few months back I talked about how “Performance Trumps Product Every Time” – so one of the big questions is then, how do we get our employees bought into that same belief system to produce the performance. I’ll give you several ways to improve your overall employee experience which translates to your teams customer […]

    The Power of Un-Choice

    by Mike Phillips

      Three Rules For Great Managers

      by Mike Phillips

        TO RETAIN – TRAIN, RETRAIN, CONNECT!

        by Mike Phillips

          RETENTION IS KEY. Employee retention is a huge key for any successful business.  I’m not just talking about okay or average employee retention. Quality long term employee retention is a HUGE factor and is the real key.  One amazing fact is that while money is and will always be a factor in retaining employees, it […]

          Why Wait When You Can Procrastinate

          by Mike Phillips

            The Champion Mindset

            by Mike Phillips

            I am a champion. I am a champion because of my beliefs, my attitude and my mindset. One thing that get’s me fired up is the “theme song” from the 2008 Olympics, “The Champion in Me” by Three Doors Down. If you haven’t heard it, check it out! Ask yourself – How are you walking? How […]

            A State of Mind

            by Mike Phillips

            People have differing opinions on what is state of mind; whether it relates to mood, attitude or outlook. People will let their current state of mind affect the way they will handle different situations.  Sales consultants are no different in the arena and actually most sales people let outside influences affect their state of mind […]

            Performance trumps product – EVERY TIME!

            by Mike Phillips

              This week I’ll be speaking from the “guest studio” on why our performance and our attitude, trumps pure product – EVERY TIME! What I mean, in short, customer experience, the way we treat people. The way we respond and our overall performance will absolutely overcome the mechanics behind JUST our product and our pricing. I […]

              Deed versus Title

              by Mike Phillips

                As with any evolution, leadership has continued to grow, change, develop – then go full circle.  Leadership will continue to revisit old principles, make them seem new again and develop them for a modern day business world.  Right now leaders in business have to train, perform and execute similar to officers of ancient military regimes […]

                Just BREAK it!

                by Mike Phillips

                  This episode is designed after a sales training technique called… go figure, the BREAK Method. BREAK is not something you physically do, it is not physically painful and is non-labor intensive. It’s only an acronym for Bypass, Restate, Expand, Ask, Keep. Whether it is to further your sales, improve on a relationship or tweak your […]