Posts tagged with ‘Communication’

1116 of 16 items

Happy Employees Creates Happy Customers

by Mike Phillips

    A few months back I talked about how “Performance Trumps Product Every Time” – so one of the big questions is then, how do we get our employees bought into that same belief system to produce the performance. I’ll give you several ways to improve your overall employee experience which translates to your teams customer […]

    What’s with the costume?

    by Mike Phillips

      100% Communication – Create Congruency

      by Mike Phillips

      This week I will discuss the communication model and how it breaks down, in percentages. By knowing the specific break down. This works great for sales professionals communicating with prospects and existing customers; it works well in our personal lives with friends, and more importantly our families. Download This Episode Now!

      Saluto, The Greeting – First 10 Seconds

      by Mike Phillips

      THE GREETING. Welcome to your first day as a professional sales consultant, I don’t mean like your first, first day… I mean your first real live day on your own.  You have the desk, some business cards, shirt and tie… check.  The business you work for has given you their “sales process” or “road to […]

      Follow up… up… up!

      by Mike Phillips

      While this may seem a little bit silly or archaic, I am a firm believer, that in a sales environment, YOU must be brilliant at the basics, I mean really, really, brilliant at the basics.  When I am saying that, one of the most basic and under-used skills of any sales consultant is the skill […]

      Powerful Communication and Conflict Resolution

      by Mike Phillips

      IT’S ANOTHER RADIO BLOG!!! This week we discuss some keys to more effective and powerful communication; communication for both business and personal relationships. By working on our communication it will give some additional ways for resolving problems and conflicts for both business and personal. Download This Episode Now!