Posts tagged with ‘Sales Training’

7180 of 152 items

Communication Is About Reception

by Mike Phillips

The quality of communication is how it is received. Not on what you think you said or shared. When we communicate, everything is based on the perception of the receiver. You must be able to articulate your thoughts in a practical manner. When you do this, others can truly receive an understanding of what the content of […]

Sideline Leadership (The FRONT#24)

by Mike Phillips

Leaders are always watched. Even when they are not on the field! I love football as an analogy for business. ANy sports really share so many similarities in leadership and the business world. Leadership is an all the time thing. Many newer managers want to grandstand and show what they can accomplish while they are […]

Tell And Show! (The FRONT #23)

by Mike Phillips

In training, you should TELL  and SHOW your staff to get the best out of them! Training and teaching are all about being in the front! We likely all remember the weekly “show and tell” when we were in school. Well, in leadership and management it’s the inverse. You must TELL and SHOW your people […]

Follow Up And Follow Through In Sales (The FRONT #19)

by Mike Phillips

Follow through and follow up (with customers) seems to be, to many people, a lost art. I used to think that lack of follow up, or a follow up “problem” was exclusive to salespeople, in the traditional sense. I have had several experiences with many businesses lately where there is no follow through. Meaning someone at the business tells […]

The Coach Isn’t In The Huddle (The FRONT #18)

by Mike Phillips

It’s true. An excellent coach isn’t in the huddle. They let their players play! When it comes game time. You must trust your people to execute. The coach is not on the field with the players, so let the leaders lead in the moment. And, vice-versa, as a top performer, you know what to do… […]

Leadership and Motivation in 9 Minutes (The FRONT #17)

by Mike Phillips

It’s all about the leadership, positivity, and motivation! As you know that is the focus of my twice weekly podcast and blog. So today, I am just throwing out a pure 9 minutes of those things that are important to me. Energy, Enthusiasm, Excitement, Motivation and Positive Attitudes! I love this stuff, it fires me […]

Nope. It’s not about you.

by Mike Phillips

It really isn’t… about you I mean. I know it’s a tough pill to swallow. You just made the cut, you just got promoted into management. Especially if you are early on in your career. You may feel like you have something to prove… and you should. After all, you have to show that you […]

The Leadership Ripple Effect (The FRONT #13)

by Mike Phillips

The Leadership Ripple Effect is just like throwing a stone into a pond. Whether you are positive or negative, the leadership ripple hits the shore. It produces a powerful force and distributes either the positivity or negativity along the shore. You must understand that as a leader, mentor, and manager, your attitude, energy, and emotions […]

Caring is free, and the return is immeasurable

by Mike Phillips

That’s right, caring is free, it costs you little more than your time. All things come full circle. What had become in the last decade a waterfall of “transactional sales” or “transactional buyers” has shifted. The internet was the great equalizer when it came to price shopping (especially in automotive). At first, it seems that shortcuts or […]

Childlike Perseverance (The FRONT #12)

by Mike Phillips

Childlike Perseverance, meaning you should try UNTIL… Perseverance is going until you complete a task. It is not trying, it is all about doing. Here are a few tips to get you to the end of your tasks! [embedyt] https://www.youtube.com/watch?v=y3N7-TPEkgA[/embedyt] Everyone faces challenges in life, but it’s not the obstacles that define us. Rather, it is […]