Posts tagged with ‘Selling’

1120 of 23 items

Facebook Live Challenge – Day 16 – 5 Questions Buyers Ask Themselves

by Mike Phillips

    Facebook Live Challenge – Day 16 – 5 Questions Buyers Ask Themselves 5 Questions Buyers Ask Themselves – or the “The Buyers Process” as I also call it. There is a psychological process that people go through to justify any purchase to themselves. Then they ask themselves these five questions. Here is the list below. […]

    Facebook Live Challenge – Day 14 – Performance Beats Product

    by Mike Phillips

      Facebook Live Challenge – Day 14 – Performance Beats Product Tonight I am talking about why performance in sales and customer service outweighs just he product that is being sold. That doesn’t mean that it is okay to have a crappy product. I am simply stating that if you have excitement, enthusiasm, passion and some […]

      Facebook Live Challenge – Day 12 – Sales Process

      by Mike Phillips

        Facebook Live Challenge – Day 12 – Sales Process Here is my brief breakdown of the sales process. This is from the viewpoint of both the sales consultant as well as from that of the consumer. I talk about how a process can create and efficient, smooth and effective transaction. Step 1 – Greeting Step 2 […]

        What If… It’s NOT about the money?

        by Mike Phillips

        I’m in the Automotive Industry. I’ve been involved in multiple discussions recently, where salespeople are voicing openly that many of the prospects (customers) that they are working with right now, are only focused on the money (price). The prospect, or “lead” if you will, only wants the lowest price, and so on, and so on. […]

        Selling the car to the customer…

        by Mike Phillips

          Now, some may think this is an absurd statement on selling, but it’s oh so true and a bit profound. As I was conducting my training session yesterday, I made the statement below, in front of many salespeople. Immediately they were all nodding in agreement and it became a fairly lengthy topic of discussion. “It […]

          Performance trumps product – EVERY TIME!

          by Mike Phillips

            This week I’ll be speaking from the “guest studio” on why our performance and our attitude, trumps pure product – EVERY TIME! What I mean, in short, customer experience, the way we treat people. The way we respond and our overall performance will absolutely overcome the mechanics behind JUST our product and our pricing. I […]

            Just BREAK it!

            by Mike Phillips

              This episode is designed after a sales training technique called… go figure, the BREAK Method. BREAK is not something you physically do, it is not physically painful and is non-labor intensive. It’s only an acronym for Bypass, Restate, Expand, Ask, Keep. Whether it is to further your sales, improve on a relationship or tweak your […]

              Saluto, The Greeting – First 10 Seconds

              by Mike Phillips

              THE GREETING. Welcome to your first day as a professional sales consultant, I don’t mean like your first, first day… I mean your first real live day on your own.  You have the desk, some business cards, shirt and tie… check.  The business you work for has given you their “sales process” or “road to […]

              Follow up… up… up!

              by Mike Phillips

              While this may seem a little bit silly or archaic, I am a firm believer, that in a sales environment, YOU must be brilliant at the basics, I mean really, really, brilliant at the basics.  When I am saying that, one of the most basic and under-used skills of any sales consultant is the skill […]

              The Buying Process

              by Mike Phillips

              Original Concept Copyright © August 2009 by Mike Phillips and Joe McCloskey Jr. This is a great set of “rules” to consider in conjunction with whatever your selling process may be, you need to understand that buyers have a set of questions that they ask themselves when making a purchase, a sort of “Buying Process” […]