Posts tagged with ‘Training’

4150 of 56 items

Facebook Live Challenge – Day 4

by Mike Phillips

Facebook Live Challenge – Day 4 Today I am talking about a recent blog I wrote titled, “Change the world by your example, not your opinion.” It’s all about taking positive action to impact others, not just commenting or pontificating, but getting a move on and doing something! I am always a huge fan of […]

Facebook Live Challenge – Day 1

by Mike Phillips

Facebook Live Challenge – Day 1 Jason Girdner from Tecobi conducts an interview with Mike Phillips from McCloskey Motors. Jason asks about what makes them (Mike & his team) successful on the Tecobi advertising platform. What processes are they using? How are they training their people? How are they tracking results? And there are few […]

What If… It’s NOT about the money?

by Mike Phillips

I’m in the Automotive Industry. I’ve been involved in multiple discussions recently, where salespeople are voicing openly that many of the prospects (customers) that they are working with right now, are only focused on the money (price). The prospect, or “lead” if you will, only wants the lowest price, and so on, and so on. […]

Selling the car to the customer…

by Mike Phillips

Now, some may think this is an absurd statement on selling, but it’s oh so true and a bit profound. As I was conducting my training session yesterday, I made the statement below, in front of many salespeople. Immediately they were all nodding in agreement and it became a fairly lengthy topic of discussion. “It […]

Today: It’s not the whole race.

by Mike Phillips

There are many things in life that are races; just not everything. I do believe you can compare your life to a foot race. Life is more of a marathon style training session. It’s a long ride. Besides that… there are a whole bunch of different racing styles. You will compete in many races and […]

It’s coming… 2017! Have a prosperous New Year!

by Mike Phillips

TO RETAIN – TRAIN, RETRAIN, CONNECT!

by Mike Phillips

RETENTION IS KEY. Employee retention is a huge key for any successful business.  I’m not just talking about okay or average employee retention. Quality long term employee retention is a HUGE factor and is the real key.  One amazing fact is that while money is and will always be a factor in retaining employees, it […]

Performance trumps product – EVERY TIME!

by Mike Phillips

This week I’ll be speaking from the “guest studio” on why our performance and our attitude, trumps pure product – EVERY TIME! What I mean, in short, customer experience, the way we treat people. The way we respond and our overall performance will absolutely overcome the mechanics behind JUST our product and our pricing. I […]

Deed versus Title

by Mike Phillips

As with any evolution, leadership has continued to grow, change, develop – then go full circle.  Leadership will continue to revisit old principles, make them seem new again and develop them for a modern day business world.  Right now leaders in business have to train, perform and execute similar to officers of ancient military regimes […]

Just BREAK it!

by Mike Phillips

This episode is designed after a sales training technique called… go figure, the BREAK Method. BREAK is not something you physically do, it is not physically painful and is non-labor intensive. It’s only an acronym for Bypass, Restate, Expand, Ask, Keep. Whether it is to further your sales, improve on a relationship or tweak your […]