Posts tagged with ‘responsibility’

2 Items

LEADERSHIP: Owning It! (The FRONT #83)

by Mike Phillips

How do you handle it when things don’t go right? If you are a manager or leader – YOU MUST OWN the situation. Owning anything is defined as belonging to oneself. And also accepting responsibility, being accountable in situations. When it comes to customers you have an opportunity to win or lose big. Especially in […]

Leadership Accountability (The FRONT #14)

by Mike Phillips

Leadership Accountability – GET SOME! The definition of accountability is the state of being accountable or an obligation or willingness to accept responsibility. Is this you? Are you completing tasks with the same diligence that you assign to your staff? Are you performing the duties necessary to lead and get out in front? Do you […]