This is my recap last week from Philadelphia and The Internet Sales 20 Group Recap (#IS20G) This week I recap my trip to Philadelphia, PA for the Internet Sales 20 Group. This conference (or event) is hosted by Sean V. and Karen Bradley’s company Dealer Synergy. It was an excellent event. Hosted by great people. […]
The process is the power, and there is power in the process of anything! I start off by discussing the sales process for handling a customer in person. Then I chat for a few minutes about the phone and BDC process that we use to walk a customer through setting an appointment. [embedyt] https://www.youtube.com/watch?v=TWGCiqTd82I[/embedyt] Keep […]
Eliminate “the scaries” & sales fear This is a few tips on how to eliminate the fear during the sale. The two primary fears: Fear of rejection or fear of failure. When these two fears set in, then often salespeople will avoid the customer. And we want to avoid that feeling and make sure to get […]
Yes! Happy 4th of July! #Independence Day [embedyt] https://www.youtube.com/watch?v=G6iqktTus4s[/embedyt] My video message to everyone out there to wish you all a fun, safe and Happy 4th of July! AND Happy 40th Birthday to my sister, Kathy!
7 minutes on Car Business Stuff #TodaysThoughts Today I’m spending 7 minutes (or more) talking about the car business. Recently, I was engaged with a video and conversation with an individual that had an opposition to the automotive industry. Today, I offered my response in a Facebook Live video. Often, there are so many negative posts, […]
Yes, data is a staple of our daily diet, but sometimes you just have to go with your gut. Data is essential. Data lets us incrementally change and improve on just about any task or really, just about anything. The amount of social media consumption in our daily lives – it’s almost insane. It is […]
Facebook Live Challenge – Day 21 – Showing Up or Suiting Up [embedyt] https://www.youtube.com/watch?v=w00MDf3JdPI[/embedyt] There is a difference between just showing up to complete a task, or to work, or to a sporting event. Versus, when you show up to suit up, compete and win! When you show up to compete, it’s often more about […]
Facebook Live Challenge – Day 12 – Sales Process [embedyt] https://www.youtube.com/watch?v=c0_Q-Xg5dLk[/embedyt] Here is my brief breakdown of the sales process. This is from the viewpoint of both the sales consultant as well as from that of the consumer. I talk about how a process can create and efficient, smooth and effective transaction. Step 1 – Greeting […]
Facebook Live Challenge – Day 8 [embedyt] https://www.youtube.com/watch?v=6O6Q26P4FfI[/embedyt] Today, I am primarily talking about false prophets in the Auto Industry (or most any industry for that matter). Here is what I mean by that statement. There are many gurus, experts and prophets that are coming out of the woodwork in the form of vendors. And when […]
Now, some may think this is an absurd statement on selling, but it’s oh so true and a bit profound. As I was conducting my training session yesterday, I made the statement below, in front of many salespeople. Immediately they were all nodding in agreement and it became a fairly lengthy topic of discussion. “It […]