The best lessons are taught on the spot. Sometimes in leadership, we hold our thoughts, and “bite our tongues” with our staff or our peers. We do this for what we think is saving feelings or just simply keeping the peace at work. But is it though? Are we doing what is best for the […]
Are you welcoming in things that don’t grow you or others? I think often times, this is a question of more than just “what are you inviting in,” but, what are you actually WELCOMING into your life? See inviting is extending an invitation – welcoming is actually being excited when that person or thing shows […]
This week my guest is Kevin Knebl! Kevin is an absolute expert in relationships! He speaks on the power of connection, rapport, and relationship building in business. And, Kevin is The Most Recommended Business Speaker in the World among over 281,298 Business Speakers Worldwide (LinkedIn 2018). Kevin’s specialty is sale by relationship. It may not be the […]
This episode of the FRONT is about the phone call and making the connection with the customer. This one is about sales. Whether you are in front line sales, especially auto sales, business development (or BDC), this one is for you. I appreciate that there are options other than just the phone call – there is text, chat, FB Messenger […]
Have you ever stopped in front of a building and watched the interactions at the door? I was walking out of a convenience store the other day, as a man moving slowly with a cane was approaching – my natural thought was then to step out and hold the door for this older gentlemen. That […]
Love and leadership go hand in hand. Yes… like they hold hands. LOL! Love is in the air. It’s Valentine’s month! And this is my first podcast of February so let’s talk about love and leadership, or maybe love in leadership. You have to truly love and respect others to really lead them. When you […]
You MUST invest in important things! So let’s first talk about what investing means. INVEST – To expend money or resources with the expectation of achieving a profit, material result and/or increase in resources by putting it into financial options, shares, or property, or by using it to develop a venture. TIME is one of […]
Who influences you? Just take 5 minutes and reflect. Who are your closest connections? What people, friends, and family are you engaging with most? Who do you subscribe to? And who subscribes to you? These people will influence you as a person and in your business life. They will affect you in ways that sometimes […]
That’s right, caring is free, it costs you little more than your time. All things come full circle. What had become in the last decade a waterfall of “transactional sales” or “transactional buyers” has shifted. The internet was the great equalizer when it came to price shopping (especially in automotive). At first, it seems that shortcuts or […]
Today, we had to say goodbye to our “baby girl,” Lourdes. We got her when she was just a puppy, 7 weeks. Full of so much energy and love through the years. I cannot even begin to put into words the way that she touched our family. My wife more than anyone. She had wanted […]