Welcome! Today, I’m talking about this podcast and some things I have coming up. I’ll be happy stop a few times, since we’re live, feel free to ask some questions in the sidebar! So, let’s chat. This happens to be the 85th Episode of THE FRONT – I started this podcast to really focus on: […]
An eye to eye meeting and greeting of people is always valuable. And, one of the most important pieces of information that you will learn as a sales consultant is the professional greeting. Whether you are a sales consultant in retail, working with customers in your everyday life. Or if you are B2B sales, hoping […]
So today I returned to my kickboxing class. I’ve been out of it for a few weeks. And there was a change coming today. Humans, in general, don’t like change – and even when change is good, it can cause an initial negative reaction for most anyone. Our regular instructor which everyone knows and loves […]
Basics, they really do matter in sales! What do I mean when I say basics. Well, there are a few things. Actually, four specific things that I think will produce more sales in any organization. PEOPLE. Caring about and retaining people has been a heavy subject for me lately. No business can operate without staff […]
Today I am talking about some phone follow up tips. These are things that maybe in the past we probably once saw as basic skills or just normal communication and then we got trained and became salespeople… There has been much debate lately about the sales process, and phone process… and processes for your process. […]
Prospecting For Gold In Sales Prospecting is simply going and searching for something; or in sales, for someone. A customer, a prospect. The next person you can help! It is going and searching for business. We are spoiled right now in sales and marketing, in any business, that at the click of a button we […]
Well… are you on autopilot? I’ve talked before about how it is important to have a plan, and have a process to go with that plan. Routine, in general, is good for many reasons. When we get accustomed to doing same or similar things, it takes the guesswork out of things. When there is less […]
Today was a great conversation about all things automotive on Refresh Friday! I was fortunate to be invited on to an amazing automotive forum show this week. It’s Refresh Friday, hosted by the guys from Dealer Refresh, Jeff Kershner and Alex Snyder. Myself and Bob George from Dealer.com were the featured guests. The topics ranged from […]
It’s tax refund time, we are talking about down payments and “How’s Your Downstroke?” I was honored and humbled to sit down and participate in episode #310 of Auto Dealer Live this week. This week on the show was David Villa, David Cribbs, Patrick Obrien, El Patronn, and myself. The topic for the show was tax time and […]
Listening. That’s right, whether outside sales, inside sales, sales development rep, business development rep, B2B sales, or “other” sales. I believe that listening is still the number one determining factor in sales success. You’ve heard the adage, “God gave you two ears and one mouth so you should listen twice as much as you speak.” […]