This week my guest is Anthony Alagona! Anthony is a nationally recognized Sales, BDC, and Motivational Trainer. He is an absolute rockstar on Business Development Center Training. He helps find customers, maintain customers, and create an amazing post-sale experience for people that buy. His roots are in hospitality and his heart is now in the car […]
This week my guest is Shawn Hays! Shawn is known for his all-around awesomeness. Shawn has been an absolute force for good in the auto industry. He talks about the power of positive change, training, and daily inspiration. Shawn is just beginning his own leadership journey and he is someone truly leading from the front […]
Motivation at its core is NEED. Maybe it’s also want. And, motivation is the desire to accomplish something. It is the desire to get better, to have something better, or to at least have something different than what we have now. The word motivation is derived from the Latin root “mot” which means to move, […]
This week my guest is Subi Ghosh! Subi is an absolutely awesome woman! Subi is known mostly for her business shenanigans… but seriously, she absolutely crushes it when it comes to Company Culture, Consumer Experience, Branding, and the concept of Leadership vs Management. She has a straightforward and commanding leadership style. Subi works for Stream Companies […]
Have you ever stopped in front of a building and watched the interactions at the door? I was walking out of a convenience store the other day, as a man moving slowly with a cane was approaching – my natural thought was then to step out and hold the door for this older gentlemen. That […]
I’ve been reminded this week at least three, maybe four… or five times, in a short time frame, that the most growth comes from letting go of control. People in leadership – type A people who work their tails off to get to where they’re going. You know what they have a really hard time […]
Today I’m onto a simple subject, fortitude. We’re going to have a frank discussion and pull in character, and leadership. Fortitude is defined as courage in pain or adversity. Coupled with character, which is the mental and moral strength of an individual, if you have those two things, you are on your way to being […]
Let’s talk about a couple, two specifically key leadership skills! Today I’m sharing two skills that I think are highly underutilized once we get into leadership and management. And they are significant keys to success. And yes, I’ve probably mentioned these before… but, it’s one of those things that’s speaking to me right now. Before […]
How do you handle it when things don’t go right? If you are a manager or leader – YOU MUST OWN the situation. Owning anything is defined as belonging to oneself. And also accepting responsibility, being accountable in situations. When it comes to customers you have an opportunity to win or lose big. Especially in […]
You must stay consistent in your daily activities! I’ve said it before and said it consistently – SUCCESS LEAVES CLUES! First, let’s talk about what consistency is: CONSISTENCY – conformity in the application of something. Acting in the same way over time, especially so as to be fair or accurate. Unchanging in nature. So consistency […]