Here we go… in the beginning… – “Live Leadership Lessons from The FRONT“ Today on the FRONT I am talking about my upcoming series. So a few things – Beginning next week – the Wednesday shows will be live on Facebook and will be interview style shows that run from 15-30 minutes (I am starting […]
RECORDED ON YOUTUBE LIVE! You MUST love the purpose more than the process! I was training with some people this past week and this just came out. “Love the purpose more than the process.” ~Mike Phillips Purpose is the WHY is something getting done. It’s the reason. Process is HOW. It’s the actual actions and […]
There is something special about willingness. This is straight up having the will, preparedness, desire, and the want to do something. When you type the word willingness into Google, It’s just a bunch of definitions. There aren’t a plethora of articles, or blogs, or people talking about what it is to be willing… to do […]
Today I am sharing some reminders for my kids. And actually… these are also reminders from my kids! These three items are things that can work wonders. I remind my kids of these things regularly. Especially my daughter right now, this has been her mantra. We approach this with youth athletics, with our family, and […]
This episode of the FRONT is about the phone call and making the connection with the customer. This one is about sales. Whether you are in front line sales, especially auto sales, business development (or BDC), this one is for you. I appreciate that there are options other than just the phone call – there is text, chat, FB Messenger […]
Sales Hustler’s Spotlight with the host, Shawn Hays and me, Mike Phillips, as the guest. This show is hosted by Shawn Hays and sponsored by Quickpage – you can check it out here – http://quickpageapp.com/shawnhays This was a very fun show and a great conversation! Shawn asked very thoughtful, insightful and sometimes hard questions to […]
Have you ever stopped in front of a building and watched the interactions at the door? I was walking out of a convenience store the other day, as a man moving slowly with a cane was approaching – my natural thought was then to step out and hold the door for this older gentlemen. That […]
My #1’s from each speaker at the Rockstar Auto Conference, May 2018 Today I am going to share my top take away from each speaker at the RockStar Auto Conference in that happened this past weekend in Vegas. These are not in order of importance, and there was certainly an entire LIST that I could […]
One valuable lesson that I learned from coaching youth sports, is some of the best lessons are taught on the spot. They are learned in the moment, in the NOW! Often in leadership, we strive for structure. We want to have a training session, or a one-on-one opportunity, or a plan to mentor someone. Plans […]
Today we talk about being deliberate. Being on purpose. Living on purpose. I’ve talked about the idea of being deliberate before – in learning (The FRONT#41 & The FRONT #46), in attitude (The FRONT #63), and in other areas. But what does it actually mean to be deliberate about something? The definition of deliberate is […]