Follow through and follow up (with customers) seems to be, to many people, a lost art. I used to think that lack of follow up, or a follow up “problem” was exclusive to salespeople, in the traditional sense. I have had several experiences with many businesses lately where there is no follow through. Meaning someone at the business tells […]
It’s true. An excellent coach isn’t in the huddle. They let their players play! When it comes game time. You must trust your people to execute. The coach is not on the field with the players, so let the leaders lead in the moment. And, vice-versa, as a top performer, you know what to do… […]
It’s all about the leadership, positivity, and motivation! As you know that is the focus of my twice weekly podcast and blog. So today, I am just throwing out a pure 9 minutes of those things that are important to me. Energy, Enthusiasm, Excitement, Motivation and Positive Attitudes! I love this stuff, it fires me […]
It really isn’t… about you I mean. I know it’s a tough pill to swallow. You just made the cut, you just got promoted into management. Especially if you are early on in your career. You may feel like you have something to prove… and you should. After all, you have to show that you […]
The Leadership Ripple Effect is just like throwing a stone into a pond. Whether you are positive or negative, the leadership ripple hits the shore. It produces a powerful force and distributes either the positivity or negativity along the shore. You must understand that as a leader, mentor, and manager, your attitude, energy, and emotions […]
That’s right, caring is free, it costs you little more than your time. All things come full circle. What had become in the last decade a waterfall of “transactional sales” or “transactional buyers” has shifted. The internet was the great equalizer when it came to price shopping (especially in automotive). At first, it seems that shortcuts or […]
Childlike Perseverance, meaning you should try UNTIL… Perseverance is going until you complete a task. It is not trying, it is all about doing. Here are a few tips to get you to the end of your tasks! [embedyt] https://www.youtube.com/watch?v=y3N7-TPEkgA[/embedyt] Everyone faces challenges in life, but it’s not the obstacles that define us. Rather, it is […]
Consistency is one of the keys to success!! We have all heard “success leaves clues.” The biggest key to success, in my opinion, is consistency. So tonight I am spending a bit of time discussing a few key ways to stay consistent and accomplish more of your tasks! [embedyt] https://www.youtube.com/watch?v=c-7yC-8fRm0[/embedyt] Make a conscious decision to […]
This is my recap last week from Philadelphia and The Internet Sales 20 Group Recap (#IS20G) This week I recap my trip to Philadelphia, PA for the Internet Sales 20 Group. This conference (or event) is hosted by Sean V. and Karen Bradley’s company Dealer Synergy. It was an excellent event. Hosted by great people. […]
The process is the power, and there is power in the process of anything! I start off by discussing the sales process for handling a customer in person. Then I chat for a few minutes about the phone and BDC process that we use to walk a customer through setting an appointment. [embedyt] https://www.youtube.com/watch?v=TWGCiqTd82I[/embedyt] Keep […]