Sales Training

5160 of 62 items

10 Traits of Successful Salespeople

by Mike Phillips

If you’ve made the plunge and you have drive, desire and tenacity paired with a charming smile and armor like thick skin, then you have a good foundation to be a professional sales consultant.  While not everyone is cut out to make it as a salesperson, there are certain traits that will guarantee a person’s […]

TO RETAIN – TRAIN, RETRAIN, CONNECT!

by Mike Phillips

RETENTION IS KEY. Employee retention is a huge key for any successful business.  I’m not just talking about okay or average employee retention. Quality long term employee retention is a HUGE factor and is the real key.  One amazing fact is that while money is and will always be a factor in retaining employees, it […]

Performance trumps product – EVERY TIME!

by Mike Phillips

This week I’ll be speaking from the “guest studio” on why our performance and our attitude, trumps pure product – EVERY TIME! What I mean, in short, customer experience, the way we treat people. The way we respond and our overall performance will absolutely overcome the mechanics behind JUST our product and our pricing. I […]

Just BREAK it!

by Mike Phillips

This episode is designed after a sales training technique called… go figure, the BREAK Method. BREAK is not something you physically do, it is not physically painful and is non-labor intensive. It’s only an acronym for Bypass, Restate, Expand, Ask, Keep. Whether it is to further your sales, improve on a relationship or tweak your […]

Featured On AutomaxRecruitingAndTraining.com

by Mike Phillips

Saluto, The Greeting – First 10 Seconds

by Mike Phillips

THE GREETING. Welcome to your first day as a professional sales consultant, I don’t mean like your first, first day… I mean your first real live day on your own.  You have the desk, some business cards, shirt and tie… check.  The business you work for has given you their “sales process” or “road to […]

PACE and INTENSITY!

by Mike Phillips

Follow up… up… up!

by Mike Phillips

While this may seem a little bit silly or archaic, I am a firm believer, that in a sales environment, YOU must be brilliant at the basics, I mean really, really, brilliant at the basics.  When I am saying that, one of the most basic and under-used skills of any sales consultant is the skill […]

The Buying Process

by Mike Phillips

Original Concept Copyright © August 2009 by Mike Phillips and Joe McCloskey Jr. This is a great set of “rules” to consider in conjunction with whatever your selling process may be, you need to understand that buyers have a set of questions that they ask themselves when making a purchase, a sort of “Buying Process” […]

Reasonable is the new unacceptable…

by Mike Phillips

So, I had an interesting thing happen to me the other day.  Note that I am in sales at an auto dealership.  I had a gentleman call me and request a price for a vehicle that we had on sale on eBay.  SURPRISE!!  That’s not the crazy part.  He called looking for a good deal […]