Listening. That’s right, whether outside sales, inside sales, sales development rep, business development rep, B2B sales, or “other” sales. I believe that listening is still the number one determining factor in sales success. You’ve heard the adage, “God gave you two ears and one mouth so you should listen twice as much as you speak.” […]
“One size fits all” is a description of a product that would fit in all instances. In fact, one size fits all has been extended to mean one style or one procedure would fit or work in all related situations. This saying has been in use for decades. While it may work for hats, gloves, […]
The line in the sand? It’s true. There is still a time and place for authoritarian leadership. We are in an age of democratic and collaborative, feel-good leadership. During this time, right now, in history, many leaders, speakers, and trainers are instructing company management and executive leadership that everyone needs to feel included and that all […]
There is not a spot for “average” in the current work climate. There just isn’t. In my opinion, in business, especially now, more than ever before in history. You should not be accepting of mediocre (average) performance. There is too much at stake. There is too much social connection and transparency for you to continue […]
Working on your success… the process should be fun! As a leader, you are helping to set the tempo of the work environment. No one wants to have someone who is 100% business, all the time. It’s important that you take your work seriously, just don’t be so bound up to take yourself seriously all of the […]
Resilience is vital to both personal and business success. It’s the ability to recover quickly, to adapt and to move in the face of adversity or trauma. It combines mental toughness and agility with a sort of emotional strength. Being resilient does not mean that a person doesn’t experience distress. Stress and emotional discomfort are a […]
The quality of communication is how it is received. Not on what you think you said or shared. When we communicate, everything is based on the perception of the receiver. You must be able to articulate your thoughts in a practical manner. When you do this, others can truly receive an understanding of what the content of […]